Privacy Policy

Introduction

This Privacy Policy ("Policy") sets out the basis on which Baji77 ("the Platform", "we", "us", "our") collects, uses, stores, discloses and otherwise processes personal data relating to individuals ("User", "you", "your") who access or use the services available at baji77.cam and any associated applications or platforms.

Baji77 is committed to processing personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy is intended to give you a clear understanding of what data we hold, why we hold it, how long we retain it, and what control you have over your own information.

By registering an account, making a deposit, placing a bet or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the processing described herein, please do not use the Platform.

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, financial account details and government-issued identification numbers.
• "Processing" — any operation or set of operations performed on personal data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is the operator of the Baji77 Platform.
• "Data Processor" — any third party that processes personal data on behalf of and under the instruction of the Data Controller.
• "KYC" — Know Your Customer procedures requiring the submission of identity documents to verify a User's identity prior to the processing of withdrawals or as otherwise required.
• "Cookies" — small text files placed on your device by the Platform to facilitate functionality, analytics and, where applicable, personalised content delivery.
• "Special Category Data" — data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, health data, biometric data or data concerning a natural person's sex life or sexual orientation, as defined under applicable data protection law.

Data Controller

The Data Controller for all personal data processed in connection with the Platform is the operator of Baji77 as registered under its applicable operating licence. Specific entity details, including registered name and address, may be requested via the contact channels set out in Section 16 of this Policy.

Where the Platform engages third-party Data Processors to carry out specific processing activities on its behalf — such as payment processing, identity verification or analytics — those processors act under written data processing agreements and are bound by confidentiality and security obligations consistent with applicable data protection standards.

Data We Collect

4.1 Data You Provide Directly

When you register an account, complete KYC, make deposits or contact support, you provide us with data that may include:

• Full legal name, date of birth and gender;
• Email address, phone number and residential address;
• Government-issued identity documents such as Pakistani CNIC or passport;
• Bank account details, mobile wallet identifiers (such as Easypaisa or JazzCash account references provided during payment verification) or other financial account information used for deposits and withdrawals;
• Communications you send to our support team via Live Chat, email or the Help Center.

4.2 Data Collected Automatically

When you access and use the Platform, we automatically collect certain technical and usage data, including:

• IP address, device type, operating system and browser type;
• Approximate geographic location derived from IP address;
• Session data including login timestamps, session duration and pages visited;
• Betting and gaming activity, including markets accessed, stakes placed and game rounds completed;
• Referral source and navigation path within the Platform.

4.3 Data from Third Parties

We may receive personal data about you from third-party identity verification providers engaged to assist with KYC compliance, fraud detection services, and payment processors. Data received from third parties is processed in accordance with this Policy and is used only for the purposes for which it was obtained.

4.4 Special Category Data

Baji77 does not intentionally collect Special Category Data. In limited circumstances, responsible gambling assessments or self-exclusion requests may involve the processing of data that touches on health or vulnerability indicators. Such data is processed only to the extent strictly necessary to fulfil our responsible gambling obligations and is handled with an elevated standard of care.

How We Use Your Data

Personal data collected by Baji77 is used for the following purposes:

* Data used for each purpose is limited to what is necessary for that specific purpose (data minimisation principle).

Legal Basis for Processing

Baji77 processes personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil the contract between Baji77 and the User, including account management, transaction processing and the delivery of gaming services.
• Legal Obligation: Processing necessary to comply with applicable regulatory requirements, including KYC, anti-money laundering (AML) and responsible gambling obligations imposed by the Platform's operating licence.
• Legitimate Interests: Processing carried out in pursuit of Baji77's legitimate business interests, including fraud prevention, platform security and service improvement, where such interests do not override your fundamental rights and freedoms.
• Consent: Where you have given specific, informed and freely withdrawable consent to a processing activity — such as receiving promotional communications. Consent may be withdrawn at any time by contacting support or adjusting your account notification preferences.

Data Sharing

7.1 Third-Party Processors

Baji77 may share your personal data with third-party service providers that act as Data Processors under written agreements. These include identity verification and KYC service providers, payment processing gateways, fraud detection services, cloud hosting and infrastructure providers, customer support platform operators, and analytics service providers. All such processors are contractually bound to process your data only on our instructions and in accordance with applicable data protection obligations.

7.2 Regulatory and Legal Disclosures

Baji77 may disclose personal data to regulatory authorities, law enforcement agencies or courts where required to do so by applicable law, court order or legitimate regulatory demand. We will notify you of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the Platform's business assets, personal data held by Baji77 may be transferred to the acquiring entity. Users will be informed of any such transfer and the applicable privacy terms of the successor entity in advance where practicable.

7.4 No Sale of Personal Data

Baji77 does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes.

International Transfers

Your personal data may be transferred to and processed in countries outside the jurisdiction in which you are located, including countries where the Platform's operational infrastructure and third-party processors are based. Where such transfers occur, Baji77 takes reasonable steps to ensure that your data receives a level of protection consistent with the standards described in this Policy.

Users in Pakistan acknowledge that Pakistan has its own data protection frameworks and that data transferred internationally may be subject to the laws of the destination country. By using the Platform, you consent to the transfer of your personal data as described in this section, subject to the safeguards described herein.

Data Retention

Baji77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including ongoing account management, fulfilment of regulatory obligations and resolution of disputes. The following general retention principles apply:

• Account Data: Retained for the lifetime of the account and for a minimum period following account closure as required by applicable regulatory obligations — typically five (5) years or as mandated by the licence jurisdiction's AML and record-keeping requirements.
• KYC Documents: Retained for the period required by AML and identity verification regulations applicable to the licence jurisdiction, which typically extends beyond the closure of the account.
• Transaction Records: Retained for the period required by financial record-keeping obligations under the applicable licence jurisdiction.
• Support Communications: Retained for a reasonable period following resolution of the relevant query, typically two (2) years, unless required for longer as part of a dispute or regulatory matter.
• Marketing Consent Data: Retained until you withdraw consent or request deletion, whichever comes first.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Cookies & Tracking Technologies

10.1 What We Use Cookies For

The Baji77 Platform uses cookies and similar tracking technologies for the following purposes:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies, load-balancing cookies and security tokens. They cannot be disabled without impairing the use of the Platform.
• Functional Cookies: Used to remember your preferences, language settings and interface customisations across sessions.
• Analytics Cookies: Used to collect aggregated data about how users interact with the Platform — pages visited, session duration and navigation paths. This data is used to improve Platform performance and user experience.
• Responsible Gambling Cookies: Used to implement session time monitoring tools and to store responsible gambling preferences you have set in your account.

10.2 Managing Cookies

You may control and manage cookies through your browser settings. Note that disabling essential cookies will impair your ability to use the Platform. For analytics and functional cookies, your browser's cookie management settings provide the primary mechanism of control.

Your Rights

Subject to applicable data protection law and the Platform's licence jurisdiction obligations, you may hold the following rights in relation to your personal data:

• Right of Access: You may request confirmation of whether we hold personal data about you and, if so, a copy of that data along with information about how it is being processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. For account-level updates, you may also update certain details directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that erasure requests may be refused where retention is required by regulatory or legal obligation.
• Right to Restriction: You may request that processing of your personal data be restricted in certain circumstances, such as where you contest the accuracy of the data or have objected to processing pending determination of that objection.
• Right to Data Portability: Where processing is carried out by automated means on the basis of contract or consent, you may request a copy of your personal data in a structured, commonly used and machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gambling monitoring purposes, where your individual circumstances warrant such an objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Children's Privacy

The Platform is strictly for adults. We do not knowingly collect personal data from individuals under the age of 18, or the higher minimum age required by the applicable licence jurisdiction. If we become aware that personal data has been collected from a person below the applicable minimum age, that data will be deleted and the associated account will be closed immediately.

If you believe that a minor has created an account or provided personal data to the Platform, please contact us immediately at [email protected] so that we may investigate and take appropriate action.

Data Security

Baji77 implements and maintains technical and organisational security measures appropriate to the nature and sensitivity of the personal data processed. These measures are designed to protect your data against unauthorised access, disclosure, alteration, loss or destruction. Security measures in place include, but are not limited to:

• Encryption of data in transit using current industry-standard protocols;
• Access controls restricting internal access to personal data to authorised personnel with a legitimate need;
• Regular review of security policies and procedures;
• Two-factor authentication options for account access;
• Secure storage of KYC documents with restricted access.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. You should also take steps to protect your own account, including maintaining a strong and unique password and not sharing your credentials with any third party. If you become aware of any suspected unauthorised access to your account, contact our support team immediately.

Third-Party Links

The Platform may contain references to third-party services or display contextual information about payment providers familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These references are provided as familiar context only and do not constitute endorsement, affiliation or a commercial relationship with those providers.

Where the Platform links to third-party websites or services, Baji77 has no control over and accepts no responsibility for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you access independently of this Platform.

Amendments to This Policy

Baji77 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via a notice on the Platform or by email to the address associated with your account. The "Last Updated" date at the top of this page reflects when the most recent revision was made.

Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the revised Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by Baji77, you may contact us through the following channels. Note that email addresses below are displayed as plain text and are not clickable links.

• Live Chat: Available 24/7 directly within your account dashboard — the fastest route to a response.
• Help Center: Self-service articles on account, data and privacy topics are available at all times without logging in.
• Email: [email protected] — use the subject line "Privacy Policy Enquiry" or "Data Rights Request" for fastest routing.

For responsible gambling-related data requests, including self-exclusion records, please visit our Responsible Gambling page or reference it in your support request.

For matters relating to account terms, wagering conditions or general platform rules, please review our Terms & Conditions.