Frequently Asked Questions

Visit baji77.cam and click the registration button on the homepage. You will be asked to provide your full name, date of birth, email address and a secure password. Complete all required fields accurately — the information you provide must match your identity documents, which will be required during the KYC verification process before withdrawals can be processed.

Baji77 is strictly for adults aged 18 and over, or the higher minimum age required by the operator's applicable licence jurisdiction. Age is verified during the KYC process. Any account found to be held by someone below the applicable minimum age will be closed immediately and all associated funds forfeited. Being 18 or over does not automatically make gambling lawful in your local jurisdiction — users in Pakistan should verify compliance with local law independently.

No. Baji77 operates a strict one-account-per-person policy. Duplicate accounts — whether linked by name, device, IP address, payment method or household — may be closed without notice and any winnings associated with them voided. If you have accidentally created more than one account, contact support immediately to merge or close the duplicate before it is flagged by our system.

KYC verification typically requires a valid government-issued identity document — for Pakistani users, this is most commonly a CNIC (Computerised National Identity Card) or a valid passport. You may also be asked to provide proof of address and, in some cases, proof of the payment method used for deposits. Documents must be clear, undamaged and fully legible. Blurred or cropped images will be rejected.

Click the "Forgot password?" link on the login page. Enter the email address registered to your account and you will receive a password reset link. Follow the instructions in the email to create a new password. If you no longer have access to your registered email address, contact our support team via Live Chat with your account details and identity documentation so they can verify you and update your credentials.

You can request permanent account closure by contacting our support team via Live Chat or by emailing [email protected] (plain text address — not a clickable link). Any remaining real-money balance will be returned to you via an eligible payment method after applicable KYC checks are satisfied. Note that if you are closing your account due to a gambling problem, the self-exclusion tool in your account settings provides a faster and more immediate option.

Available deposit methods are displayed in the cashier section of your account and may change over time. Pakistani players may recognise options associated with local banking and mobile payment services — references to institutions such as HBL, UBL, Meezan Bank, Bank Alfalah and mobile wallets like Easypaisa, JazzCash and Raast may appear as contextual options. Please note that Baji77 does not represent that any of these providers permits or endorses gambling transactions — always verify terms directly with your chosen provider.

Minimum deposit amounts are specified in the cashier at the time of each transaction and may vary by payment method. Deposits below the stated minimum will not be credited to your account. For up-to-date minimums — including any PKR-denominated thresholds — please check the cashier section directly, as these figures are subject to change.

Most deposits are credited to your Baji77 account within minutes of a successful transaction. Processing times can vary depending on the payment method used and any intermediate clearing steps at the provider's end. If your deposit has not appeared within 30 minutes, check that the transaction shows as completed on your end, then contact support via Live Chat with proof of payment for investigation.

Before a withdrawal can be processed, your account must be fully KYC-verified, the name on your withdrawal destination must match the name on your Baji77 account, and any active bonus wagering requirements must be fully satisfied. Accounts that have not completed KYC, or where identity cannot be confirmed, will have withdrawals held pending verification. This process protects all players from fraud and unauthorised transfers.

In most cases, withdrawals must be returned to the same payment method used for deposits, subject to platform policy at the time of the transaction. This is a standard anti-money-laundering control. Third-party withdrawals — where the destination account is in a different name from the registered account holder — are not permitted under any circumstances and will result in the withdrawal being declined and the account reviewed.

Baji77 offers a wide range of sports betting markets with particular depth in cricket — including Pakistan domestic matches, PSL fixtures, ICC tournaments such as the Cricket World Cup and T20 World Cup, and bilateral series. Beyond cricket, the sportsbook covers football, kabaddi, UFC, tennis and other international sports. Markets range from match winner and total runs to in-play options and individual player performance props.

In-play betting allows you to place wagers on events while they are actively in progress — for example, during a live PSL match or a mid-game football fixture. Odds update in real time based on the current state of play. Markets can be suspended or removed at any point during an event. Bets confirmed before a suspension will generally stand; any bets entered during a technical suspension may be voided. A stable internet connection is important for in-play use.

Specific rules for abandoned matches, weather interruptions and Duckworth-Lewis-Stern (DLS) method outcomes are detailed in the sport-specific betting rules available within the sportsbook section. In general, matches reduced by weather but completed under DLS will settle based on the DLS result. Matches that are officially abandoned before a result is determined may be voided, with stakes returned. Always review the applicable rules before placing a cricket bet.

Baji77's live casino section features real-time dealer games streamed from professional studio environments. Available game types include live baccarat, live roulette, live blackjack, live poker variants and game-show style titles. The studio environment allows you to interact with the dealer and follow the game in real time via live video stream. Minimum and maximum table limits vary by game and are displayed before you join a table.

For casino games, all rounds are processed on Baji77's servers — a disconnection on your end does not affect the outcome, which is determined by the server-side result. If you reconnect and find a game round was completed in your absence, the result as recorded by the server is final. For live casino sessions, your position at the table will be released if you are disconnected for an extended period. Contact support if a discrepancy appears in your game history.

Welcome bonus availability and claiming instructions are shown during or shortly after registration, depending on the promotion active at the time you sign up. Read the full bonus terms — including minimum deposit, wagering requirements and eligible games — before activating any offer. Bonuses not claimed within the stated validity window will expire. Only one welcome bonus is available per eligible new account; duplicate accounts claiming the same offer will be investigated.

A wagering requirement is the total amount you must bet using bonus funds before any winnings generated from that bonus can be converted to withdrawable real-money balance. For example, a bonus with a 10x wagering requirement means you must place qualifying bets totalling ten times the bonus amount. The specific multiplier, eligible games and time limit are stated in the terms of each individual promotion and must be reviewed before accepting any offer.

No. Bonus funds cannot be withdrawn directly. They must first be used to meet the wagering requirement specified in the promotion terms. Once the wagering requirement is fully satisfied within the bonus validity period, any remaining balance — up to applicable maximum win limits — becomes withdrawable. If you wish to forfeit an active bonus rather than complete the wagering requirement, contact support, but note that the bonus and any associated winnings will be removed from your account.

Bonus abuse refers to any attempt to exploit promotional offers in ways that circumvent their intended purpose — including low-risk staking patterns designed to clear wagering requirements mechanically, use of multiple accounts to claim the same offer more than once, or arbitrage strategies. Baji77 uses automated and manual checks to detect abuse. Where detected, the bonus and any associated winnings are forfeited and the account may be permanently restricted.

Baji77 periodically runs promotions tied to major cricket events including PSL, ICC tournaments, Pakistan bilateral series and other high-profile fixtures. These may include enhanced odds, free bet offers, cashback on selected markets or tournament-specific bonuses. Availability is confirmed in the promotions section of the Platform during the relevant competition window. Each cricket-related promotion carries its own specific terms — review them fully before participating.

Baji77 uses industry-standard encryption for data in transit, access controls that restrict internal visibility of personal data to authorised personnel only, and secure storage for KYC documents with limited access rights. Two-factor authentication is available for your account login and is recommended for all users. For full details on how your data is collected, stored and protected, see our Privacy Policy.

Baji77 provides deposit limits, loss limits, wager limits, session time reminders, short-term cool-off periods (24 hours to 30 days) and self-exclusion (six months to permanent). All tools are available in the Responsible Gambling section of your account settings and take effect immediately upon activation. Reducing a limit or applying a restriction requires no approval. For full details on each tool, visit our Responsible Gambling page.

You can apply a self-exclusion directly through your account settings under the Responsible Gambling section — choose a duration between six months and permanent exclusion and confirm. You can also contact our Live Chat support at any time and request an immediate self-exclusion; no explanation is required and it is processed on the spot. During a self-exclusion, login is blocked, deposits are declined and promotional emails are suppressed.

Yes. Deposit limits can be set for daily, weekly or monthly periods and take effect immediately once applied. Once your deposit total reaches the limit for a given period, the cashier will block further deposits until the period resets. Importantly, reducing your deposit limit takes effect right away, but increasing it requires a cooling-off period — this deliberate friction is designed to protect players from impulsive decisions during heightened play sessions.

No. Baji77 does not claim to be licensed, authorised or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any provincial authority or any Pakistani financial institution. Pakistan has laws that restrict gambling activity, including the Prevention of Gambling Act, 1977. This answer does not constitute legal advice — users in Pakistan are solely responsible for determining whether accessing the Platform complies with local law.

Contact Baji77 support via Live Chat immediately if you suspect your account has been accessed without your permission. Request a temporary account freeze while the issue is investigated. Change your password and, if you use the same password on other sites, change it there too. Baji77 will review access logs and take appropriate action. Never share your login credentials with anyone — our staff will never ask for your password.